Managing Stress for Positive Change

In this course, Heidi Hanna, a globally recognized stress and resilience expert and PhD, discusses what exactly stress is, how you can train yourself to use stress in more effective ways, and what managers can do to reduce employee stress when an organization experiences difficult times. Learn how you can use stress for good by assessing and adjusting it, as well as what you, as a manager, can do to create an environment and communication style that helps connect employees to the bigger picture. When you complete this course, you’ll understand how to leverage stress to your advantage at work.

Learning objectives
Name ways that stress can be used in positive and productive ways.
Define stress and describe its impact on performance.
Identify internal and external sources of stress and use them beneficially.
Discover techniques to manage stress in high-pressure situations.
Evaluate the effectiveness of environmental adjustments to create a safer and less stressful workplace.