Managing Up, Down, and Across the Organization
40mBeginner2021-11-29
Authors

Kevin Eikenberry
Leadership Expert, Author, Speaker, Consultant, Trainer
Course details
At the core of any professional's effectiveness is the ability to work with others. But success isn't just about working well with others, it's about being able to make a difference as a part of a larger group. And the key is the ability to manage the perceptions and decisions of those around you—even when you don’t have positional power. In this course, Kevin Eikenberry teaches you how to make a bigger, positive difference in your work, by navigating around your position to manage up, down, and across the organization. By learning to manage relationships with all levels—including your boss, peers, and direct reports—you will be in a better position to choose the best approach to achieve your goals.
Skills covered
Personal DevelopmentProfessional DevelopmentDeep Dive (X:Y)
Concepts
0. Introduction
- 01 - Managing from wherever you are
1. Getting Started
- 02 - Why does managing up, down, and across matter
- 03 - Is it managing or influencing
- 04 - Moving beyond positional power to manage
- 05 - Foundational skills for managing up, down, and across
2. Managing Up
- 06 - Managing up to the personality, not the position
- 07 - Understanding what is important to your manager
- 08 - Building a relationship with your boss
- 09 - Understanding your manager's style
- 10 - Saying no (to your boss)
- 11 - Managing up from a distance
3. Managing Across
- 12 - Building relationships and trust with peers
- 13 - Seeing your role in the bigger picture
- 14 - Being ethically visible
4. Managing Down
- 15 - Establishing trust and safety with direct reports
- 16 - Setting clear expectations with direct reports
- 17 - Creating consistent communication with direct reports
- 18 - Manage, lead, or influence
Conclusion
- 19 - Influencing others with intention
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