Leadership Communication in the Flow of Work

Course details

As a people leader you want to communicate to engage, inspire, and retain your employees while driving the business forward. Communicating is more than exchanging information to do work—it’s fundamentally how others experience you. In this course, Molly Tschang, host of the popular podcast Say it Skillfully, teaches you how to develop leadership communication skills for the modern workplace based on an easy-to-apply framework with humanity at its center. When you excel in communicating as a leader you can inspire people to grow and do their best work—together. Join Molly in this course to discover how.

Concepts

0. Introduction

01 - Leadership communication is more than conveying messages to get stuff done
02 - What is leadership communication in the flow of work
03 - Introducing the me-you-we framework for leadership communication

1. Key Principles of Leadership Communication

04 - Effective communication is about what others hear
05 - Embrace communication transparency
06 - Overcome communication fears

2. Using Your Voice (Me)

07 - Listening well
08 - Communicating with intention
09 - Communicating with vulnerability
10 - Communicating change

3. Unleashing Others' Potential (You)

11 - Communication and team cohesion
12 - Delegating with mutual accountability
13 - Communicating to inspire employee growth

4. The Power of Us (We)

14 - Communicating to empower all voices and viewpoints
15 - Communicating through conflict
16 - Communicating appreciation

Conclusion

17 - Communication is the currency of work

Leadership Communication in the Flow of Work

Authors

Molly Tschang