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Employee Experience

Employee Experience

36mIntermediate2021-10-05

Authors

Pat Wadors

Pat Wadors

Chief People Officer at UKG

Course details

Employee experience is a new concept in HR. It goes beyond traditional benefits, compensation, and performance. Now HR must actively work with all facets of the organization—incorporating the company's culture, tools, and environment—to create a great place to work. This course helps HR leaders and managers understand what employee experience is, why it's important, and how you can design a program that will set your company apart and help you win the war for talent. Learn how to keep employees engaged and support them throughout the employee life cycle—from first contact to offboarding. HR exec and talent consultant Pat Wadors also shows where to find the data you need to measure your progress and evolve your process. Experience matters; use these tips to build a more productive, positive workplace that helps you compete for—and keep—great talent.

Skills covered

Talent ManagementHuman ResourcesLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Set your company apart

1. Employee Experience (EX) Explained

  • 02 - What is employee experience
  • 03 - Four stages of an employee experience
  • 04 - Be intentional in your employee experience design

2. The Lifecycle of Employee Experience

  • 05 - Attracting and landing talent
  • 06 - The onboarding experience
  • 07 - Transitions - Moments that matter for employees
  • 08 - The offboarding experience

3. Employee Experience in Action

  • 09 - Measure and assess the employee experience
  • 10 - Create the consumer experience at work

Conclusion

  • 11 - Continually evolve the employee experience

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