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Delivering Employee Feedback

Delivering Employee Feedback

27mBeginner2019-05-03

Authors

Todd Dewett

Todd Dewett

Authenticity Expert, Educator, Author, Speaker

Course details

As a manager, you’re charged with helping your employees stretch and grow their skills. This is largely accomplished via the feedback you provide. In this course, learn how to create a culture driven by meaningful feedback and deliver coaching and suggestions to help employees move forward. Discover the characteristics of helpful feedback and learn about different feedback types, how to adequately prepare before delivering feedback, and how to refocus difficult employee reactions.

Skills covered

Coaching and MentoringLeadership and ManagementDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - The manager's role in delivering employee feedback

1. Understanding the Need for Feedback

  • 02 - The feedback process
  • 03 - Types of feedback
  • 04 - Characteristics of effective feedback
  • 05 - Feedback - Role play

2. Delivering Feedback

  • 06 - Observing employee behavior
  • 07 - Preparing to deliver feedback effectively
  • 08 - Handling critical feedback
  • 09 - Managing negative feedback interaction
  • 10 - Understanding common challenges of delivering feedback

Conclusion

  • 11 - Next steps

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