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Performance Management: Employee Engagement

Performance Management: Employee Engagement

1h 17mIntermediate2021-10-22

Authors

Don Phin

Don Phin

Speaker, Trainer, Coach, and Author

Course details

In this course, strategic HR expert and author Don Phin explains what employee engagement is, what engaged work and leadership look like, and how to bring these qualities to your organization. Don shares tested and proven techniques for how to attract, hire, and retain engaged employees. He explains how to keep that engagement growing through feedback, compensation, and other methods so that your most valuable people remain at your company. He also explains how you can measure and evaluate your engagement efforts. Finally, Don shares advice on how to engage with remote workers and navigate a hybrid work environment, as well as software and apps that can help improve employee engagement.

Skills covered

Talent ManagementHuman ResourcesLeadership and ManagementDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - The need for engagement

1. Engagement Begins with You

  • 02 - Define employee engagement
  • 03 - Find your sweet spot
  • 04 - Step up your engagement game
  • 05 - The value of discretionary effort

2. The Engaged Employee

  • 06 - Attract engaged employees
  • 07 - Assess the fit of an employee
  • 08 - Make your onboarding process engaging
  • 09 - Learn from new employees
  • 10 - Engage talent through compensation
  • 11 - Provide opportunities for career growth

3. Turning Engagement into Productivity

  • 12 - The employee's responsibility for their engagement
  • 13 - Clarify employee objectives
  • 14 - Engage the team
  • 15 - Use your energy to engage
  • 16 - The emotional journey
  • 17 - Deal with the actively disengaged

4. Engagement Is an Experience

  • 18 - Survey your employees to measure engagement
  • 19 - Learn to be present for your employees
  • 20 - Monitor social media for employee comments
  • 21 - What an employee needs to be engaged
  • 22 - Brand for engagement
  • 23 - Drive engagement with fun
  • 24 - Engaging the remote worker
  • 25 - Employee engagement apps

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