Overcome Managerial Bias in Performance Management

57mAdvanced2024-05-16

Authors

Dr. Tana Session

Organizational development strategist, speaker, best-selling author

Course details

Performance management is a critical skill that managers need to get right if they want happy, engaged, innovative, high performing, and productive teams. “Getting it right" means identifying and overcoming bias as managers develop their people to greatness. In this course, organizational development expert and leader in operationalizing DEIB, Dr. Tana M. Session, teaches you the types of bias that can impact performance management—and how to identify and overcome managerial bias. Learn about the key performance management practices that mitigate bias, the role of diversity and inclusion in performance management, and tools and technologies for bias mitigation. Plus, discover what you need to do to prepare for the evolution of performance management.

Skills covered

Management SkillsTalent ManagementHuman ResourcesLeadership and ManagementOne-Off

Concepts

0. Introduction

01 - Defining managerial bias

1. How Bias Shows Up in Performance Management

02 - Recency bias
03 - Leniency or strictness bias
04 - Central tendency bias
05 - Proximity bias in hybrid workplaces

2. Identifying and Overcoming Managerial Bias

06 - Practicing self-awareness and emotional intelligence
07 - Removing bias from decision-making

3. Performance Management Practices that Mitigate Bias

08 - Objective goal-setting
09 - Continuous feedback and communication

4. Diversity and Inclusion in Performance Management

10 - Creating inclusive performance metrics
11 - Leveraging diversity for balanced evaluations

5. Tools and Technologies for Bias Mitigation

12 - Performance management software and data collection
13 - Feedback and calibration tools

Conclusion

14 - Prepare for the evolution of performance management