Outlook: Tips and Tricks (2019)

Course details

Learn tips, tricks, and shortcuts that will make you an Outlook power user. In this course, Gini von Courter shows how to save time, increase productivity, and keep yourself organized with Outlook. Gini begins with her top 10 productivity tips, and then shows how to quickly organize your inbox and manage incoming messages. Gini also shows how to manage appointments, work with contacts, and integrate your tasks with the rest of Outlook. Each video is standalone; you can watch the entire course or focus on just the information you need. Note that the training is recorded in Outlook for Office 365, but anyone using a recent version of Outlook—including 2019, 2016, and 2013—will be able to follow along.

Learning objectives
Finding a contact in seconds flat
Listening to email
Reusing text with Quick Parts
Color-coding emails
Making use of Favorites
Automating email with rules
Creating new tasks quickly
Rescheduling appointments
Cloning appointments
Linking contacts
Setting up an out-of-office message

Concepts

0. Introduction

01 - Become an Outlook power user

1. Top 10 Tips and Tricks (+ 1)

02 - Get an advanced look at features
03 - Find a contact in seconds
04 - View Outlook in multiple windows
05 - Peek into another app
06 - Add people to Favorites
07 - Flag messages for the To-Do List
08 - Create new items with drag and drop
09 - Listen to your emails
10 - Enter natural language dates
11 - Create a group
12 - Extend Outlook with add-ins

2. Organize Your Inbox

13 - View your inbox your way
14 - View by conversation
15 - Work with folders and subfolders
16 - Delete old messages
17 - Archive messages

3. Manage Incoming Messages

18 - Speed read your email
19 - Use Quick Steps
20 - Color-code important messages
21 - Automate rules for incoming messages
22 - Make use of Favorites
23 - Find an email
24 - Use search folders

4. Send and Reply to Messages

25 - Set your default address book
26 - Skip attachments with OneDrive links
27 - Make great use of your Drafts folder
28 - Add a hyperlink to an email
29 - Check and address accessibility issues
30 - Flag a message for the recipient

5. Stay On Task

31 - Seven ways to create a new task
32 - View the tasks list and edit tasks
33 - Set task reminders

6. Tips and Tricks for Calendars

34 - Display a custom range with the Date Navigator
35 - Assign categories
36 - Reschedule appointments and meetings
37 - Clone an appointment
38 - Change the time scale
39 - Show three time zones
40 - Show time zones in an appointment or meeting

7. Tips for Working with Contacts

41 - Add a photo to a contact
42 - Map a contact address
43 - Share contacts with colleagues
44 - Make personal contacts private
45 - Create a contact group
46 - Connect to contacts on LinkedIn
47 - Set up Outlook for mail merge with Word

8. More Tips and Tricks

48 - Work offline
49 - Customize the folder (navigation) pane
50 - Customize the Quick Access Toolbar
51 - Reuse frequently used text with Quick Parts
52 - Reply automatically with a specific message

Conclusion

53 - Next steps