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How to Manage High-Stakes Conflict

How to Manage High-Stakes Conflict

19mBeginner2021-06-01

Authors

American Negotiation Institute

American Negotiation Institute

Negotiation Consulting Firm Focused on Skill Building

Course details

Conflict seems unavoidable in life, but how can we wind down and diffuse anger, especially when there’s a lot on the line? In this audio-only course, adapted from the Negotiate Anything podcast, Justice Yvette McGee Brown explains how to present conflict, have constructive conversations with those who have different viewpoints, and find your specific approach to resolving conflict. In addition to her work on the Ohio Supreme Court, Justice Brown served on the Franklin County Court of Common Pleas, was the founding President of the non-profit Center for Child and Family Advocacy, and presently works as the Partner-in-Charge of Diversity, Inclusion & Advancement for the Jones Day law firm.

Skills covered

Audio ContentCommunicationLeadership SkillsProfessional DevelopmentLeadership and Management

Concepts

1. How to Manage High-Stakes Conflicts

  • 01 - Introducing Justice Yvette McGee Brown
  • 02 - How to present conflicts
  • 03 - Timing and presentation of the conflict
  • 04 - Conversations with opposing viewpoints
  • 05 - Armoring up for the conversation
  • 06 - Finding your approach

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