Fred Kofman on Making Commitments
56mGeneral2018-04-04
Authors
Fred Kofman
Vice President, Leadership Development at Google
Course details
Getting things done right hinges on our ability to keep commitments to others. Neglecting to follow up on decisions and agreements can weaken relationships both in business and in life. In this course, LinkedIn Influencer Fred Kofman explains why we sometimes fail to fulfill commitments, and how to take steps to ensure that this pattern doesn't continue. Fred shares what to ask yourself before making a commitment, how to report a commitment at risk, and how to make an effective apology, if needed. He also covers the meaning of integrity and explains how to build trust. Upon completing this course, you'll be equipped with a process that can help anyone in a 1:1 relationship or a team work with greater integrity.
Learning objectives
Explore the questions you should ask yourself before making a commitment.
Identify when to report a commitment at risk.
Recognize how to make an effective apology.
Examine ways to build trust.
Define the meaning of integrity in business.
Learning objectives
Explore the questions you should ask yourself before making a commitment.
Identify when to report a commitment at risk.
Recognize how to make an effective apology.
Examine ways to build trust.
Define the meaning of integrity in business.
Skills covered
Thought LeaderLeadership SkillsWell-Being and Self-CareProfessional DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Welcome
1. Set Up for Success
- 02 - Clarify requests
- 03 - Eric's story
- 04 - What to ask yourself before making a commitment
- 05 - Coaching session, part 1 - Fred and Eric
- 06 - The conditions of integrity
- 07 - Coaching session, part 2 - Fred and Eric
- 08 - Report a commitment at risk
- 09 - How to make an effective apology
- 10 - Coaching session, part 3 - Fred and Eric
- 11 - How to build trust
- 12 - Eric's conclusion
- 13 - The meaning of integrity
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