Facilitating Safe, Authentic Communication as a Leader
48mAdvanced2024-01-18
Authors
Cree Scott
Course details
The best companies innovate and accomplish big goals when employees can speak up without fear of judgment or retaliation. In this course, discover how to facilitate safe space conversations as a leader so employees feel free to speak up without fear of consequences. Instructor Cree Scott teaches you the skills and actions you can take to ensure all employees feel free to challenge the status quo, tackle thorny issues, and tell the truth so your team and organization can innovate and thrive in the best of times and in times of change, disruption, and uncertainty.
Skills covered
HR AdministrationCommunicationHuman ResourcesProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Why it's important for employees to speak up
- 02 - Guiding principles for safe space conversations
1. The Role of Trust in Safe Space Conversations
- 03 - Building authentic connection
- 04 - Modeling vulnerability
- 05 - Transparency in action
- 06 - Empathetic leadership
2. Key Ingredients for Effective Safe Space Conversations
- 07 - The role of psychological safety
- 08 - Preparing for a safe space conversation
- 09 - Setting the tone to foster authentic communication
- 10 - Asking questions that facilitate dialogue
3. Following Up after a Safe Space Conversation
- 11 - Debriefing a safe space conversation
- 12 - Supporting your team after a safe space conversation
- 13 - Restoring safety when conversations are derailed
Conclusion
- 14 - Committing to safe space conversations
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