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Driving Digital Transformation with Generative AI and Predictive AI Technologies

Driving Digital Transformation with Generative AI and Predictive AI Technologies

1h 9mIntermediate2024-09-19

Authors

Thomas Erl

Thomas Erl

Course details

Digital transformation has been redefined and reshaped with the adoption of enhanced, modern generative AI and predictive AI technologies. Join LinkedIn Top Voice and best-selling author Thomas Erl as he explores the creative ways in which generative AI and predictive AI features and functions can be incorporated into digital transformations to help organizations better plan, design, deliver and work with contemporary, sophisticated digital business solutions. Learn how incorporating AI can help automate complex tasks, elevate customer experiences, promote product innovation, and more. Also, gain valuable insights into the significant risks and challenges that come with increased AI adoption within digital transformations, and how to avoid them. This course is for anyone interested in understanding how advancements in AI have evolved the practice of digital transformation, how to realize their benefit potential, and how to evade associated pitfalls.

Skills covered

Tech FoundationsBusiness StrategyGenerative AIArtificial Intelligence (AI)Business Analysis and StrategyLeadership and ManagementSoftware DevelopmentOne-Off

Concepts

0. Introduction

  • 01 - Driving digital transformation with AI
  • 02 - What you need to know

1. Understanding AI-Driven Digital Transformation

  • 03 - Traditional vs. contemporary digital transformation
  • 04 - Business problems solved with digital transformation
  • 05 - Problems solved with digital technology
  • 06 - What is gained from digital transformation

2. Understanding Customer-Centricity

  • 07 - The importance of customer-centric relationships
  • 08 - Designing customer-centric applications
  • 09 - Mapping out customer journeys and channels

3. Generative AI in Digital Transformations

  • 10 - How generative AI can help plan a digital transformation
  • 11 - How generative AI can help build digital solutions
  • 12 - How generative AI can improve customer-centricity

4. Predictive AI in Digital Transformations

  • 13 - How predictive AI can help steer a digital transformation
  • 14 - How predictive AI can help optimize a digital business
  • 15 - How predictive AI can improve customer-centricity

5. Risks and Challenges of AI in Digital Transformations

  • 16 - Coping with flawed data and data bias
  • 17 - Preparing for AI-driven cyber threats and quantum computers
  • 18 - Recognizing the misuse of AI technology
  • 19 - Avoiding the premature use of AI in automation

Conclusion

  • 20 - Continue your journey of contemporary digital transformation

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