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Developing Your Team Members

Developing Your Team Members

53mIntermediate2018-09-20

Authors

Mike Figliuolo

Mike Figliuolo

Founder and Managing Director of thoughtLEADERS, LLC

Course details

When it comes to employee development, taking a one-size-fits-all approach can cause leaders to misuse their time and energy. In order to most efficiently develop your team, it's important that you understand performance patterns to tailor your leadership approach. Once you determine the type of training, coaching, and guidance that each team member requires, you can be more intentional about how you invest your time and energy in helping them improve their performance. In this course, Mike Figliuolo shares a practical approach that can help you address the unique needs of your team members and determine how to best allocate your time in their development. Mike shares how to inspire and grow your rising stars, motivate low performers, avoid leadership pitfalls, and more.

Learning objectives
Recognize the Leadership Matrix and four ways to assess a team member's results.
Classify performance patterns into the four quadrants of the leadership matrix.
Select appropriate performance improvement techniques for eight performance patterns.
Name the eight common performance patterns and recall how to identify them.
Describe different ways to lead and motivate associates within the eight different performance patterns.
Recognize the three major time allocation pitfalls that leaders face.

Skills covered

Leadership SkillsLeadership and ManagementOne-Off

Concepts

0. Introduction

  • 01 - Personalize your leadership approach
  • 02 - Use a return on investment approach

1. Performance Patterns

  • 03 - Invest leadership capital
  • 04 - Generate team member results
  • 05 - Compare investment and returns

2. Exemplars

  • 06 - Identify rising stars
  • 07 - Grow rising stars
  • 08 - Identify domain masters
  • 09 - Retain domain masters

3. Passengers

  • 10 - Identify stowaways
  • 11 - Drive stowaway performance
  • 12 - Identify joyriders
  • 13 - Focus joyriders

4. Detractors

  • 14 - Identify slackers
  • 15 - Motivate slackers
  • 16 - Identify square pegs
  • 17 - Develop square pegs

5. High-Cost Producers

  • 18 - Identify steamrollers
  • 19 - Reduce steamroller friction
  • 20 - Identify squeaky wheels
  • 21 - Wean squeaky wheels

6. Your Path Forward

  • 22 - Movement on the leadership matrix
  • 23 - Assess a new team
  • 24 - Avoid team development pitfalls
  • 25 - Next steps

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