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Consumer Behavior Trends: Meet the Postmodern Consumer

Consumer Behavior Trends: Meet the Postmodern Consumer

1h 8mIntermediate2021-04-01

Authors

Michael R. Solomon

Michael R. Solomon

Speaker, author, and thought leader in marketing and advertising

Course details

With so much information on consumers available these days, traditional, large-scale market segmentation strategies just won’t cut it anymore. Many consumers defy categorization and each person is, literally, a market of one. In this audio-only course, Michael Solomon teaches how to connect with these consumers who defy categorization, consumers he calls “new chameleons.” As Michael explains, today’s consumers don’t distinguish between young and old, male or female, sellers or buyers, or even fantasy and reality. He shows the benefits of moving away from painting customers with broad strokes and taking a more nuanced and detailed approach that captures identity changes that take place almost every day. After this course, you’ll be ready to throw out the traditional marketing dichotomies and embrace the postmodern consumer who doesn't conform to traditional categories.

Skills covered

Web Marketing AnalyticsAudio ContentMarketingData Science

Concepts

0. Introduction

  • 01 - Forget what you know about consumer behavior

1. Postmodernism and the End of Marketing Categories

  • 02 - Meet the postmodern consumer
  • 03 - Consumers buy horizontally
  • 04 - From market segmentation to markets of one

2. Why You Should Forget the Fundamental Marketing Dichotomies

  • 05 - Meet today's consumer - The new chameleon
  • 06 - Today's consumers don't distinguish between young vs. old
  • 07 - Today's consumers don't distinguish between male vs. female
  • 08 - Today's consumers don't distinguish between me vs. we
  • 09 - Today's consumers don't distinguish between offline vs. online
  • 10 - Today's consumers don't distinguish between sellers vs. buyers
  • 11 - Today's consumers don't distinguish between self vs. possessions
  • 12 - Today's consumers don't distinguish between reality vs. fantasy
  • 13 - Today's consumers don't distinguish between humans vs. computers
  • 14 - Today's consumers don't distinguish between work vs. play

3. Earthshaking Trends in Consumer Behavior

  • 15 - Consumers are eager for diversity
  • 16 - Consumers are eager for personalization
  • 17 - Consumers are eager for simplification
  • 18 - Consumers are eager for sustainability

Conclusion

  • 19 - Connecting with the postmodern consumer

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