Advanced Conflict Resolution Techniques for Executives
51mIntermediate2024-09-20
Authors

Madecraft
Full-Service Learning Content Company

Tabitha Liburd
Course details
Tabitha, an attorney and conflict management strategist, brings over 25 years of experience to guide C-suite executives through the complexities of conflict resolution. Tabitha guides you through how to recognize conflict challenges, employing empathy in conflict management, and building advanced negotiation skills. After this course, you'll be able to integrate effective conflict resolution strategies into your leadership for a more productive organizational environment.
Learning objectives
Address the root causes of conflicts using empathy and strategic insight.
Employ effective communication strategies.
Apply advanced negotiation and mediation techniques to resolve disputes.
Cultivate a conflict-resistant organizational culture.
Demonstrate leadership in conflict resolution by embodying best practices.
Learning objectives
Address the root causes of conflicts using empathy and strategic insight.
Employ effective communication strategies.
Apply advanced negotiation and mediation techniques to resolve disputes.
Cultivate a conflict-resistant organizational culture.
Demonstrate leadership in conflict resolution by embodying best practices.
Skills covered
Executive LeadershipCommunicationLeadership SkillsLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Conflict resolution for C-suite executives
1. Essential Skills for Resolving Executive Conflicts
- 02 - Uncover the root of conflict with empathy
- 03 - Lead difficult conversations
- 04 - Advanced negotiation skills for executives
- 05 - Navigate power dynamics and organizational politics
- 06 - Develop resilience in high-conflict situations
- 07 - Practice executive-level mediation techniques
2. Utilizing Communication and Influence in Leadership
- 08 - Practice assertive communication in leadership
- 09 - Influence beyond authority
- 10 - Craft compelling narratives as a leader
3. Cultivating a Conflict-Resistant Organizational Culture
- 11 - Design conflict resolution systems
- 12 - Manage conflict for successful team outcomes
- 13 - Encourage constructive disagreement
- 14 - Lead by example in conflict resolution
4. Applying Conflict Resolution in the Real World
- 15 - Manage team disputes over strategic decisions
- 16 - Navigate boardroom disagreements
- 17 - Resolve conflicts with high-value clients
Conclusion
- 18 - Integrate conflict resolution into leadership practice
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