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UX Foundations: Information Architecture

UX Foundations: Information Architecture

2hIntermediate2025-01-13

Authors

Chris Nodder

Chris Nodder

User Researcher, Interaction Design Specialist, Author

Course details

Information architecture can help you find out how your users think about the world, and transition those lessons to your product. In this course, Chris Nodder builds your understanding of information architecture and teaches you how to perform card sort research to get information about user interactions, analyze the results, and create a validated information architecture plan. Translate your plan into refined menus, content classification, and page layouts. Finally, test the success of your new structure with reverse card sorting and by monitoring feedback from server logs, site searches, and help desk calls.

Skills covered

Service MetricsInformation ArchitectureUX DesignCustomer ServiceUser ExperienceWeb DevelopmentDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - Architecting information
  • 02 - Using the exercise files

1. What Is Information Architecture

  • 03 - What is information architecture
  • 04 - Creating good information architecture

2. Research to Determine Information Architecture

  • 05 - Why do information architecture research
  • 06 - Card sorting to determine information architecture

3. Creating and Running a Paper Card Sort

  • 07 - Finding the information to use in a card sort
  • 08 - Deciding what goes on the cards
  • 09 - Making the cards
  • 10 - Recruiting participants
  • 11 - Running the session
  • 12 - Recording participants answers

4. Analyzing a Paper Card Sort

  • 13 - Getting from cards to knowledge
  • 14 - Eyeball analysis of your data

5. Running and Analyzing a Computer-Based Card Sort

  • 15 - Accessing remote users with online sorts
  • 16 - Setting up a card sort using Optimal Workshop
  • 17 - Running an online Optimal Workshop card sort
  • 18 - Reviewing what participants see
  • 19 - Checking your data
  • 20 - Using the built-in analysis tools

6. Creating an Information Architecture from Your Analysis

  • 21 - Starting with an abstract structure
  • 22 - Creating abstract information architecture
  • 23 - Problems you might face
  • 24 - Card sort analysis isn't a precise technique

7. Validating the Information Architecture with Reverse Sorting

  • 25 - Make sure your hierarchical structure is correct
  • 26 - Creating and running a paper-based reverse sort
  • 27 - Analyzing a paper-based reverse sort
  • 28 - Interpreting the results

8. Computer-Based Reverse Sorting

  • 29 - Exploring computer-based reverse sorting
  • 30 - Using Optimal Workshop for reverse sorting
  • 31 - Running an online reverse sort with Optimal Workshop
  • 32 - Reviewing what participants see
  • 33 - Analyzing an Optimal Workshop reverse sort

9. From Information Architecture to Navigation Structure

  • 34 - Getting to navigation
  • 35 - Standard page elements
  • 36 - Content-based navigation
  • 37 - Going from information architecture to site layout

10. Testing That You Got It Right

  • 38 - There's no substitute for usability testing
  • 39 - Watch your server logs after you go live

Conclusion

  • 40 - Stick with the process

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