UX DesignOps: Measuring Success

It’s important to measure success effectively—this is how you justify your team’s contributions. But when your team’s contribution is the user experience (UX) design, how do you measure success? In this course, UX leader and educator Dee Sadler shows you how to use data and carefully chosen goals that can be tracked and communicated across your entire team. Dee first walks you through the process of measuring DesignOps success by defining intended outcomes, using user research, designing team effectiveness, and helping stakeholders understand success metrics and their value. She highlights several tools for measuring success, including frameworks, tools to measure a design project’s usability, evaluation tools, and more. Plus, Dee goes over measuring performance with behavioral success, attitudinal success, and task success.