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Small Talk for Non-Native English Speakers

55mGeneral2023-01-13

Authors

Liesje Sandler

English teacher and ELT author

Course details

In business, small talk can have a significant impact. Casual and seemingly unimportant conversations can open doors to friendships, better working relationships, and even new career opportunities. In this course, Liesje Sandler, an English coach at Speexx, teaches how to engage in small talk effectively and successfully. Get tips on how to break the ice and advice on how to start, keep, and end conversations.

This course is part of a Business English for Non-Native Speakers series aimed at anyone with a basic knowledge of English who wants to improve their business English skills.

Skills covered

CommunicationWell-Being and Self-CareProfessional DevelopmentLeadership and ManagementOne-Off

Concepts

0. Introduction

01 - Small talk, big impact

1. Small Talk Foundations

02 - The importance of small talk in business
03 - Appropriate topics
04 - Taboo topics

2. Dealing with the Language Barrier

05 - Acknowledging language differences
06 - Addressing mistakes
07 - Tips and tricks

3. Starting Small Talk

08 - Breaking the ice
09 - Introducing yourself and others

4. Keeping the Conversation Going

10 - Asking questions
11 - Active listening
12 - Adapting and managing the conversation
13 - Engaging in the conversation

5. Ending Small Talk

14 - Interpreting visual cues and body language
15 - Ending a conversation

Conclusion

16 - Small Talk - An important skill to master