Six Sigma: White Belt

56mIntermediate2022-08-26

Authors

Tina Agustiady

Award-Winning Leader and Certified Lean Six Sigma Master Black Belt

Course details

Six Sigma is a highly effective and easy-to-use approach to quality improvement. If you’re looking to learn more about the basics, why not consider getting a white belt to boost your skills? In this course, instructor Tina Agustiady shows you the fundamental principles of using Lean Six Sigma to manage projects like a pro.

Explore the core components of Lean Six Sigma to drive continuous and meaningful team-based improvement. Find out how to implement the Six Sigma phased approach, which guides you through defining, measuring, analyzing, improving, and controlling a project. Along the way, Tina walks you through some other concepts in Lean Six Sigma methodology, including voice of the customer (VOC), root cause analysis (RCA), fishbone diagrams, visual management systems, and how to complete a successful plan-do-check-act (PDCA) cycle.

Skills covered

Operations ManagementProject ManagementCert PrepBusiness Analysis and Strategy

Concepts

0. Introduction

01 - Improve every day with Lean Six Sigma principles

1. Lean Six Sigma Principles

02 - Lean is a choice
03 - Understand Voice of the Customer
04 - Deliver customer value with continuous flow
05 - Value stream mapping
06 - Implement pull systems to reduce waste
07 - Strive for perfection
08 - The House of Lean
09 - Value-added activities
10 - Eight types of waste identified in Lean
11 - History of Lean

2. DMAIC - Define, Measure, Analyze, Improve, and Control

12 - Meaningful participation in a Six Sigma project
13 - Lean Six Sigma phased approach - Define
14 - Lean Six Sigma phased approach - Measure
15 - Lean Six Sigma phased approach - Analyze
16 - Lean Six Sigma phased approach - Improve
17 - Lean Six Sigma phased approach - Control
18 - Lean and Six Sigma together

3. Six Sigma Core Concepts

19 - Six Sigma - Voice of the Customer (VOC)
20 - Six Sigma - Root cause analysis (RCA)
21 - Six Sigma - Plan, Do, Check, Act (PDCA) process
22 - Six Sigma - Fishbone diagram
23 - Lean methodology - Visual management

Conclusion

24 - The next step in your White Belt journey