Salesforce Sales Foundations Cert Prep

A Salesforce Certified Sales Representative demonstrates broad knowledge of the sales process and is proficient in planning, customer and prospect research, deal management, pipeline management, forecasting, and closing deals with value. In this course, Salesforce experts Emily and Jeremy Call show you what it takes to prepare to tackle the official Salesforce Sales Representative certification exam. Discover the essentials of sales planning concepts and how they are implemented in Salesforce, customer engagement best practices within the Salesforce workflow, deal management tools, pipeline generation and management processes, and forecasting and reporting options. By the end of this course, you’ll be prepared to leverage some of the most important customer success features built into Salesforce, with an understanding of how they relate to the customer lifecycle.