Pivoting Your Small Business in a Crisis
58mIntermediate2020-06-05
Authors

Garrick Chow
Senior Staff Instructor at LinkedIn Learning

George Maestri
Animation Director and Producer

David Gassner
Author of 60+ video-based training courses for software developers

Morten Rand-Hendriksen
Senior Staff Instructor, Speaker, Web Designer, and Software Developer

Ashley Kennedy
Managing Staff Instructor at LinkedIn Learning

Jess Stratton
LinkedIn Learning Staff Author, Tech Consultant

Sharon Bennett
Staff Author at LinkedIn focusing on Microsoft Azure and Office 365
Course details
The COVID-19 pandemic poses an existential threat to small and medium-sized businesses. Lockdown orders prevent customers from engaging with small businesses as they have in the past, presenting business owners with an unprecedented challenge: how do you keep your doors open when your business is largely shut off from the general public? There are, however, steps that small businesses and their employees can take to improve their chances of survival. In this course, our LinkedIn Learning staff instructors share concrete ideas and tools for finding the right path forward. Get practical solutions to common problems, from supporting remote employees to leveraging social media to reach new customers. Upon wrapping up this course, you'll be equipped with strategies that can help you craft your own unique plan for weathering this storm.
Skills covered
Crisis ManagementSmall Business ManagementTips, Tricks, & TechniquesSmall Business and EntrepreneurshipMarketingBusiness Analysis and StrategyLeadership and Management
Concepts
What Do I Do Now
- 01 - How do I decide the right path forward for my business
- 02 - How do I lead during this unprecedented time
- 03 - How do I stay informed
1. Tips to Help Keep Your Doors Open
- 04 - How do I repurpose my staff
- 05 - How do I quickly set up a web presence when I m a brick and mortar
- 06 - How do I connect and communicate with my customers
- 07 - How do I take payments online
- 08 - How do I set up my business for gift card sales
- 09 - How do I evaluate whether I should move my business online
- 10 - How do I pick a tool to set up an online storefront for my business
- 11 - How do I advertise my services online
- 12 - How do I create video to communicate with my customers
- 13 - How do I use live video to interact with my customers
- 14 - How do I create visuals to support my business right now
2. Looking Ahead
- 15 - A plan for right now and what's ahead