Market Research Foundations

Join market research expert Sarah Weise as she goes over some of the best marketing research techniques and how to leverage them for nearly any challenge at hand. Sarah lays the groundwork for the course by examining the role marketing research plays in making strategic decisions about your brand or product. She shows how to get to know your customers though quantitative and qualitative techniques ranging from surveys and interviews to mobile diary studies and ethnography. Learn how to clarify your research goals, how to sell your company on research, how to find the best participants, and how to present your data in succinct, meaningful formats like customer personas and journey maps. You'll walk away with the skills you need to plan your next market research study with confidence.

Learning objectives
Defining your research approach
Qualitative research techniques, such as focus groups
Quantitative research techniques, including surveys
Articulating your research goals
Selling your company on research
Effectively presenting your findings
Using personas and journey mapping