Managing Up with Emotional Intelligence

As AI handles more technical tasks, your ability to influence and persuade those above you sets you apart and future-proofs your career. In this course, award-winning author and speaker, Melody Wilding, teaches you how to navigate power dynamics and build stronger relationships with your boss and senior decision-makers using emotional intelligence strategies. You’ll implement five key conversations to manage up more effectively, including gaining alignment with your leadership on strategic priorities, push back when you're given extra work (without being disrespectful), and gain visibility for your and your team's accomplishments. Discover through practical tools and scripts how to secure buy-in for your ideas, deliver tough feedback to your boss, and work with difficult personalities such as micromanagers or highly critical leaders. This course equips you with the skills to lead upward during a time when human connection has become your biggest differentiator.

Learning objectives
Build stronger relationships with your manager and senior leaders using emotional intelligence strategies that position you as invaluable in an AI-enhanced workplace.
Master five key conversations to influence decision-makers, navigate changing priorities, and showcase your value when human skills have become your competitive advantage.
Decode your manager's communication style, set clear and diplomatic boundaries, and deliver feedback up the chain of command while maintaining (and building) credibility.