Managing a Diverse Team (2023)

1h 7mIntermediate2023-03-27

Authors

Vanessa Womack

Consultant, Author, and Speaker on Professional Development

Course details

Team leaders should aim to create an inclusive culture that celebrates differences and fosters the best performance from every team member. In this course, leadership coach Vanessa Womack equips you with knowledge and impactful strategies that can help you successfully manage, counsel, and lead a diverse team. Vanessa first explains how to prepare yourself to lead by identifying cornerstones of diversity and reviewing diversity and inclusion terminology. She then shares strategies for observing and coaching your team to cultivate behaviors that build trust and strengthen relationships.

Learning objectives
Implementing an open-door policy
Building rapport with your team
Recognizing normal behavior of team members
Working with multigenerational teams
Identifying negative behaviors that could derail progress
Dealing with inappropriate behavior
Using coaching tools to monitor results
Reflecting on societal and political influences

Skills covered

Workplace EquityInclusive LeadershipDiversity, Equity, and Inclusion (DEI)Leadership SkillsLeadership and ManagementDeep Dive (X:Y)

Concepts

0. Introduction

01 - Lead and encourage diversity and inclusion

1. Manager's Self-Preparation

02 - Get yourself ready to manage, counsel, and lead
03 - Define diversity and inclusion terminology
04 - Identify cornerstones of diversity
05 - Establish an open-door policy upfront

2. Observe Behaviors

06 - Get to know the team and individuals
07 - Recognize normal behavior of team members
08 - Team dynamics, performance, and expectations
09 - Multigenerational teams
10 - Eliminate toxic influences, intimidation, bullying, and more

3. Coach a Team to Improve Behavior

11 - Deal with inappropriate behavior
12 - Create a team agreement
13 - Practice self-monitoring
14 - Use coaching tools to monitor results

4. Build Trust and Strengthen Relationships

15 - Allow people to express their culture
16 - Appreciate input and suggestions from all
17 - Build ongoing trust