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Learning to Write for the Web

Learning to Write for the Web

1h 25mBeginner2014-11-14

Authors

Chris Nodder

Chris Nodder

User Researcher, Interaction Design Specialist, Author

Course details

People read differently online: they scan. They're trying to find information quickly. Writing with this goal in mind makes a website more appealing, and makes customers more likely to visit more often and buy products and services. In this course, Chris Nodder offers seven practical techniques for writing successfully on the web, including front-loading content, writing at the right grade level, avoiding jargon, and keeping content up to date. Test your knowledge as you complete each chapter, and make sure your writing is leading to a positive user experience.

Learning objectives
Explain how people read differently on the web.
Name the reading level that body text should be written at.
Identify types of text that serve as signposts for readers on the web.
Give examples of how to make your target audience care about your text.
List documents that could be used to provide supporting evidence to an article.
Determine the expiration date on seasonal articles.

Skills covered

Content StrategyUser ExperienceLearning

Concepts

0. Introduction

  • 01 - Welcome
  • 02 - Introduction to web writing
  • 03 - What you should know before watching this course
  • 04 - Using the exercise files

1. Write for Fast Reading

  • 05 - People scan they don't read
  • 06 - Challenge - Editing text
  • 07 - Solution - Editing text

2. Reading Age and Tone

  • 08 - Write for an 8th-grade audience
  • 09 - Formal text is harder to read
  • 10 - Challenge - Calculate the reading level of a piece of text
  • 11 - Solution - Calculate the reading level of a piece of text

3. Don't Tease - What's in It for Me

  • 12 - Create information-rich signposts
  • 13 - Answer readers' unasked questions
  • 14 - Challenge - Creating signposts
  • 15 - Solution - Creating signposts

4. Front-Load Your Content

  • 16 - Readers lose interest quickly
  • 17 - Challenge - Reorganizing text
  • 18 - Solution - Reorganizing text

5. Remove the Sales Pitch

  • 19 - Marketing speak and jargon turn people off
  • 20 - Industry-specific words
  • 21 - Challenge - Rewriting to remove hyperbole
  • 22 - Solution - Rewriting to remove hyperbole

6. Provide Detailed Information and Useful Images

  • 23 - People look for supporting evidence
  • 24 - People respect authoritative sources
  • 25 - Stock images are a waste of space
  • 26 - Challenge - Linking to outside information to enhance your content
  • 27 - Solution - Linking to outside information to enhance your content

7. Actively Manage the Information You Publish

  • 28 - Readers are wary of dated content
  • 29 - Challenge - Setting suitable expiration dates for your content
  • 30 - Solution - Setting suitable expiration dates for your content

Conclusion

  • 31 - Well-written content is already SEO-optimized
  • 32 - Next steps

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