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Leading and Managing Successful UX Teams

Leading and Managing Successful UX Teams

39mBeginner2024-01-18

Authors

Matt Corrall

Matt Corrall

Design Director and UX Designer

Course details

Moving up from a user research or design role into team leadership and management can feel like a huge change for those of us more used to hands-on work. Instead of working on projects, you need to step back and manage people and workload, define strategy and creative process, and get to grips with explaining UX in terms business leaders are familiar with.

As a new or aspiring UX manager, you need to learn the best way to run your team. In this course, design director Matt Corrall explains how he moved from a hands-on UX role to UX leadership and management. He covers the role and responsibilities, strategy and planning, what a typical week is like, and how to work effectively with both your team and others around you. Matt offers expert advice and examples from his own experiences as a UX manager in both in-house and agency environments.

If you’re in UX and want to lead a team or secure a managerial role, then this course will give you the knowledge you need to make the best start possible.

Skills covered

Design ThinkingUX DesignLeadership SkillsUser ExperiencePersonaGraphic DesignWeb DevelopmentLeadership and Management

Concepts

0. Introduction

  • 01 - Leading and managing a successful UX team

1. Leading UX Teams

  • 02 - The role of the UX manager
  • 03 - The role in different organizations
  • 04 - A typical week for a UX manager
  • 05 - Hiring people and defining roles
  • 06 - Enabling and supporting UX staff
  • 07 - Defining ways of working
  • 08 - Setting design strategy
  • 09 - Measuring UX team impact
  • 10 - Assessing design maturity
  • 11 - Raising design maturity

Conclusion

  • 12 - Managing your UX team's future

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