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Lead Generation Foundations (2019)

Lead Generation Foundations (2019)

1h 21mBeginner2019-05-30

Authors

Dina Shapiro

Dina Shapiro

Brand Strategist, Marketing Executive, Founder of Yorkville Consulting

Course details

You can’t build a business without loyal customers. Lead generation is the proven way to grow your customer base and your business, year after year. This course teaches business owners and marketers the essentials of lead generation: identifying qualified leads and converting them into loyal customers who advocate for your brand. Instructor Dina Shapiro explains the framework for identifying your business and lead generation objectives and your target audience and discusses how to engage and entice prospects with effective branding and content. Then learn how to develop a compelling offer and call to action that moves prospects seamlessly through the acquisition process. To transform those leads into customers, Dina explains how to score and nurture leads and optimize the purchase experience, so customers are encouraged to buy. Finally, Dina explains how you can measure the performance of your lead-gen pipeline and how to adapt your efforts to best optimize their reach.

Learning objectives
Setting business and lead generation objectives
Targeting your audience
Publishing regular and relevant content
Creating a compelling offer and CTA
Designing a signup form and landing page
Scoring leads
Nurturing leads
Creating a positive purchase experience
Exceeding customer expectations
Improving customer loyalty and advocacy
Measuring and optimizing performance

Skills covered

Lead GenerationSales SkillsSalesFoundationsMarketing

Concepts

0. Introduction

  • 01 - Let's improve your lead generation

1. Set Business Objectives

  • 02 - Objectives
  • 03 - Key performance indicators (KPIs)

2. Entice Prospects

  • 04 - Target your audience
  • 05 - Know the competition
  • 06 - Create relevant content
  • 07 - Publish regularly
  • 08 - Website design

3. Convert Prospects to Qualified Leads

  • 09 - Compelling offer
  • 10 - Call to action (CTA)
  • 11 - Landing page
  • 12 - Effective form
  • 13 - Database

4. Transform Leads to Customers

  • 14 - Lead scoring
  • 15 - Customized experience
  • 16 - Nurture leads
  • 17 - Human interaction

5. Create a Positive Purchase Experience

  • 18 - Purchase process
  • 19 - Retargeting

6. Exceed Customer Expectations

  • 20 - Loyal customers
  • 21 - Reward customers
  • 22 - Social monitoring

7. Create Loyal Advocates

  • 23 - Amplify followers
  • 24 - Referrals
  • 25 - Testimonials

8. Measure and Optimize

  • 26 - Measure
  • 27 - Optimize

Conclusion

  • 28 - Next steps

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