Jira: Basic Administration

1h 22mIntermediate2023-01-03

Authors

Rachel Wright

Entrepreneur, Process Engineer, and Atlassian Certified Jira Administrator

Course details

Every company needs software to track their work and report progress on their strategic initiatives. Jira, the powerful project management tool from Atlassian, is one of the most popular tracking tools used by business, development, and support teams. But for every software application, there's an administrator who needs to correctly configure the settings, manage users, complete customization requests, and ensure the application supports growth and change in an organization. This course was designed to guide application admins down the path to successful Jira administration, helping them master the tools and best practices that make a Jira instance robust and efficient. Instructor Rachel Wright covers the basic skills and processes needed to successfully administer and customize Jira. Learn how to manage users, roles, and groups; create projects; build new workflows from scratch; manage permissions and notifications; and more.

Skills covered

JiraAtlassianAgile Software DevelopmentSoftware AdministrationServer AdministrationDevOpsNetwork AdministrationNetwork and System AdministrationDeep Dive (X:Y)

Concepts

0. Introduction

01 - Basic administration in Jira
02 - Who is this course for
03 - What do you need for this course

1. What Is Jira and How Is It Used

04 - What is Jira
05 - How is Jira used
06 - Which type of Jira do you have
07 - Important terms and definitions
08 - Navigating the admin area

2. Admin Types and Responsibilities

09 - Types of Jira users
10 - Who does what
11 - Utilizing global permissions

3. Setting Up a Test Environment

12 - Choose a test environment
13 - Create a test environment

4. Managing Users

14 - How to manage users
15 - Leveraging groups and roles
16 - Challenge - Add a test user
17 - Solution

5. Creating Jira Projects

18 - Types of Jira projects
19 - How to create a project
20 - Challenge - Create a test project
21 - Solution

6. Creating Workflows

22 - Types of workflows
23 - Basic workflow concepts
24 - Using diagram and text mode
25 - Challenge - Create a workflow
26 - Solution

7. Troubleshooting Permission Problems

27 - Types of Jira permissions
28 - Using the Permission Helper
29 - Challenge - Determine the permission problem
30 - Solution

8. Troubleshooting Missing Notifications

31 - Types of Jira notifications
32 - Using the Notification Helper
33 - Challenge - Determine the notification problem
34 - Solution

Conclusion

35 - Additional learning resources