Introduction to the PHR Certification Exam

HR pros must remain current on HR trends, best practices, and legislation. Certification is one way to demonstrate that commitment. The Human Resources Certification Institute (HRCI®) Professional of Human Resources (PHR) certification is the industry standard. If you're interested in PHR certification and the exam process, this course is the place to start. Joanne Walters reviews the exam format and the six major topic areas: business management and strategy, HR development, compensation and benefits, workforce planning and employment, employee and labor relations, and risk management. She also explains how the exam is scored and what you can expect after you receive the preliminary pass or fail on the day of the exam.

Learning objectives
Name the four traditional organizational structures.
Explain the rights an employee has when they are affected by a reduction in force (RIF).
List the five motivational theories.
Identify the differences between the entitlement and pay-for-performance compensation strategies.
Determine which of the five generations is considered the first true digital natives.
Recall the duties of a chief information officer.