Connecting and Collaborating in a Virtual or Hybrid Workplace
44mBeginner2021-11-11
Authors

genConnectU
A digital media company specializing in on-demand learning content
Course details
Communicating effectively is already a difficult—and valuable—skill to master. And now, it’s trickier than ever. Until fairly recently, you mostly had to know how to communicate in person—reading body language, gestures, facial expressions and more—or on a conference call. But now, you also have to know how to communicate with someone you only see on a screen. In this new era of virtual communications, it is essential to train and master the skills of communicating anywhere, on any screen. In this course from genConnectU, leadership coach Jackie Miller shares actionable tools on how to effectively engage with clients, colleagues, and bosses in both virtual and live environments, to an audience of one or many. By learning and mastering Jackie’s lessons, you’ll have tools that can help you manage your professional relationships and improve your executive presence.
Skills covered
Teams and CollaborationCommunicationWell-Being and Self-CareProfessional DevelopmentLeadership and ManagementOne-Off
Concepts
0. Introduction
- 01 - Overview of this course
1. Avoid Communication Burnout from Video Chat
- 02 - Assess your virtual communication landscape
- 03 - Establish your definition of a successful virtual exchange
- 04 - Questions to set yourself up for success
- 05 - The science behind why virtual communication is challenging
- 06 - Harness the power of physicality - Maintain focus and energy
2. Relating to Camera and Connecting with Your Audience
- 07 - Forge a relationship with the camera
- 08 - Breathwork to get grounded in front of the camera
- 09 - Have an outside eye - Record yourself and critique
- 10 - The camera notices everything
3. Establishing Trust and Collaboration for Virtual Teams
- 11 - The power of story to cultivate trust in a virtual world
- 12 - Tools for successful storytelling - Try
- 13 - Tools for successful storytelling - Truth
- 14 - Tools for successful storytelling - Train
4. Manage Your Virtual Team - Tips for Supervisors
- 15 - Active listening to cultivate trust
- 16 - Listening exercises
- 17 - Drawing exercise follow-up
- 18 - Understanding and managing different communication styles
- 19 - Establish shared communication norms for virtual meetings
5. Overcoming Challenges in a Virtual World
- 20 - Working with colleagues in a virtual world
- 21 - Reward yourself - Know when to take a break
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Related learn paths
- Learn How to Manage Remote and Hybrid Teams as an Aspiring Manager
- Succeeding in Hybrid Work
- Master Digital Transformation
- Manage Remote and Hybrid Teams as a New Manager
- Create a Future-Proof Organization
- Succeed as a Remote IT Administrator
- Digital Transformation in Practice: Virtual Collaboration Tools
- Advance Your Skills as a Supply Chain Manager