Communicating Nonverbally

27mIntermediate2020-02-20

Authors

Vanessa Van Edwards

Behavioral Investigator, Best-Selling Author

Course details

People communicate constantly using nonverbal gestures, posture, movement, and facial expressions, but most people focus only on words. Join behavioral expert and author Vanessa Van Edwards as she shares how to spot and interpret nonverbal cues from others and how to take control of your own nonverbal communication. Vanessa also discusses how to read hidden emotions, how to show others you are engaged, and how to leverage your nonverbal communication.

Topics include:
- The power of body language
- What is nonverbal communication?
- Reading people
- Decoding body language cues
- Sending the right nonverbal message
- Reading and using positive body language
- Sending positive nonverbal cues
- Recognizing if someone is engaged
- Using confident body language
- Building rapport
- Spotting negative body language
- Changing your body language

Skills covered

CommunicationProfessional DevelopmentLeadership and ManagementOne-Off

Concepts

0. Introduction

01 - Maximizing nonverbal communication

1. Nonverbal Communication

02 - Decoding and encoding nonverbal signals
03 - Nonverbal communication examples
04 - Why nonverbal communication matters

2. Micropositive Nonverbal Communication

05 - Sending positive nonverbal signals
06 - How to know if someone is engaged
07 - How to use confident body language
08 - How to build rapport

3. Micronegative Nonverbal Communication

09 - Identifying negative nonverbal signals
10 - How to know if someone is disengaged
11 - How to know if someone is embarrassed
12 - How to know if someone is nervous

4. Changing Your Nonverbal Communication

13 - Your nonverbal communication challenge