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Cold Calling: Overcoming Sales Objections

Cold Calling: Overcoming Sales Objections

51mBeginner2020-06-09

Authors

Miles Croft

Miles Croft

Sales Professional and Prospecting Coach

Course details

Cold calling is one of the best tools available for lead generation. But the process is plagued with hard-to-overcome objections that can cause even the best salespeople to fail. Here sales professional and prospecting coach Miles Croft identifies the eight most common cold call objections—which may have seemed impossible surmount in the past. However, this course has been specifically designed to help you both anticipate and successfully overcome these concerns and smash your sales targets. The lessons are tailored to be practical, easy, and fun, so you’ll be ready to put your newly honed skills into action right away. After this course, you'll feel confident in knowing that you can comfortably overcome anything your prospects throw at you—resulting in a clear increase in cold calling success.

Topics include:
What is an objection?
Overcoming objections
Finding out what your prospect's priority really is
Offering an alternative to email
Identifying your value
Knowing your unique selling proposition
Truly understanding your customer's contractual obligations
Showing your value
Arming champions to help sell to decision makers
Finding out more about customer needs

Skills covered

Sales SkillsSalesDeep Dive (X:Y)

Concepts

0. Introduction

  • 01 - Welcome to the course
  • 02 - What's in this course
  • 03 - What is an objection
  • 04 - Before you get started

1. This Isn't a Priority for Me Right Now

  • 05 - Introduction
  • 06 - What they really mean
  • 07 - Don't always believe them
  • 08 - Find out why
  • 09 - Help them help you
  • 10 - Ok, so when
  • 11 - Wrap-up

2. Just Send Me an Email

  • 12 - Introduction
  • 13 - What they really mean
  • 14 - Challenge them
  • 15 - Reframe them
  • 16 - Offer an alternative
  • 17 - Actually do it
  • 18 - Wrap-up

3. I've Never Heard of You

  • 19 - Introduction
  • 20 - What they really mean
  • 21 - Know your value
  • 22 - Challenge it
  • 23 - Feel, felt, found
  • 24 - Wrap-up

4. You're the Same as the Rest

  • 25 - Introduction
  • 26 - What they really mean
  • 27 - Establish why they think that
  • 28 - Know your USPs
  • 29 - Wrap-up

5. I'm Locked in Another Contract

  • 30 - Introduction
  • 31 - What they really mean
  • 32 - If contracted
  • 33 - If not contracted
  • 34 - Find the selling point
  • 35 - Know your enemy
  • 36 - Wrap-up

6. This Is Too Expensive

  • 37 - Introduction
  • 38 - What they really mean
  • 39 - Show your value
  • 40 - Find a way to pay
  • 41 - Wrap-up

7. It's Not My Decision

  • 42 - Introduction
  • 43 - What they really mean
  • 44 - Champions and decision makers
  • 45 - Who's is it then
  • 46 - Arming champions
  • 47 - Wrap-up

8. I Don't Need It

  • 48 - Introduction
  • 49 - What they really mean
  • 50 - Finding out more
  • 51 - Reframe
  • 52 - Wrap-up

Conclusion

  • 53 - Final thoughts
  • 54 - Congratulations

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