Change Management for Projects

For a change initiative to succeed, project managers must effectively support those affected by the change during the project. In this course, instructor Claudine Peet discusses the importance of planning change management activities for a project, sharing tips and techniques that can help you confidently approach the people side of project management. Claudine goes over change management roles and activities in the project management lifecycle, as well as techniques for grappling with the effects of change on individuals. She details what type of resistance to look out for and how to tackle it effectively; how to train people with different learning styles; how to plan change communications; how to deal with team members who lack motivation; and more.

Topics include:
Recognize the characteristics of the four stages of the project life cycle.
Determine how to respond to a team member expressing anger over a change.
Identify who is most likely to encounter operational resistance.
Explain what CPIG stands for.
Summarize what to expect during the forming stage of the Tuckman model of team development.
Recall an effective strategy for dealing with the demotivation of a team.
Identify the point during a change when there is the greatest risk to business units.