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Building a Brand That Your Customers Will Love

Building a Brand That Your Customers Will Love

52mGeneral2022-09-20

Authors

Madecraft

Madecraft

Full-Service Learning Content Company

Matt Johnson

Matt Johnson

Author, TEDx Speaker, Professor of Consumer Psychology and Marketing

Course details

In today's fast-paced world of hyperpersonalized ads and immediate gratification, a brand is either beloved or obnoxious. So, how do you ensure your brand stands out and meaningfully connects with consumers? In this course, Dr. Matt Johnson draws from the business world as well as psychology, sociology, and neuroscience to provide a fresh approach for revitalizing your brand.

First, Matt introduces how to view your brand from the market's perspective and the tools needed to integrate the brand into the hearts, minds, and lives of consumers. Next, he illustrates how to use social psychology to develop an effective, humanistic strategy for brand loyalty. He then provides the necessary steps to execute this approach through today's noisy, fragmented, and polarized media landscape. After completing this course, you’ll have the tools you need to inject a human element into your brand, give it some sparkle, and most importantly, make consumers fall in love with it.

Skills covered

Brand ManagementMarketingOne-Off

Concepts

0. Introduction

  • 01 - The power of a brand

1. Branding Explained

  • 02 - Why worry about branding
  • 03 - The climate of modern brands

2. Understanding Your Own Brand

  • 04 - The core of a brand
  • 05 - Harnessing the brand purpose
  • 06 - Brand meaning

3. The Science of Brand Loyalty

  • 07 - Humanistic brand loyalty
  • 08 - The warmth-competence model
  • 09 - The power of surprise

4. Tapping into Social Identity

  • 10 - A modern approach to identity
  • 11 - Utilizing brand symbolism

5. Engagement in a Fragmented Landscape

  • 12 - Brand communication with neuroscience
  • 13 - Grappling with media fragmentation
  • 14 - Interactive alignment
  • 15 - Co-creation with consumers

Conclusion

  • 16 - Time to fall in love

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