Becoming a Manager Your Team Loves
1h 16mBeginner2020-11-20
Authors
Eric Zackrison
Teacher, Trainer, Consultant, CEO of IDI.US Inc.
Madecraft
Full-Service Learning Content Company
Course details
When you have a job that you really love—where you feel valued and have room to grow—chances are, you have a great manager. In this course from management and leadership expert Dr. Eric Zackrison, learn how to become a manager that your team loves. Dr. Zackrison shows how to create and establish strong relationships with the people on your team, and how to move from a manager to a leader. He also discusses sources of power and leadership, how to set yourself up for success, and the key skills of great supervisors.
Skills covered
Leadership SkillsWell-Being and Self-CareLimited SeriesProfessional DevelopmentLeadership and Management
Concepts
0. Introduction
- 01 - Effectively transition into leadership
1. First Things to Know
- 02 - Supervision is a relationship
- 03 - The relationship is vital
- 04 - Coach them up and out
- 05 - Am I a manager or a leader
2. Key Challenges for New Supervisors
- 06 - From contributor to manager
- 07 - You are a boundary spanner
- 08 - Do I really belong here
- 09 - Hardball vs. softball
3. Sources of Power and Leadership
- 10 - The power of the role
- 11 - Personal power
- 12 - Allow for more leaders
- 13 - Influence techniques that work
4. Setting Yourself Up for Success
- 14 - Watch before jumping in
- 15 - Do your research before making changes
- 16 - Take a solution-oriented perspective
- 17 - Identify and remove roadblocks
- 18 - Using emotional intelligence
- 19 - Using motivation
5. Key Interactive Skills for Supervisors
- 20 - Benefits and barriers to listening
- 21 - Listening behaviors
- 22 - Timeliness and frequency of feedback
- 23 - Giving feedback with specificity and utility
- 24 - Performance-based feedback
- 25 - Feedback best practices
- 26 - Being a delegation master
Conclusion
- 27 - Taking action to becoming a great manager
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