Asking Effective Questions During Requirements Elicitation
48mBeginner2022-02-07
Authors

Joyce Onore
Senior Business Analyst, Project Manager, and Speaker
Course details
Requirements elicitation is a foundational practice in the world of business analysis. You can gather relevant information about your stakeholders’ needs, only when you ask the right questions. In this course, instructor Joyce Onore helps you get the skills to identify, formulate, and ask effective elicitation questions.
Learn more about the ins and outs of the requirements elicitation process, from recognizing different types of requirements to determining appropriate questions to make good use of your stakeholders’ time. Get tips on posing the right questions to the right people at the right time. Explore open-ended, close-ended, and probing questions, as well as when and when not to use each. Plus, Joyce provides practical challenges that allow you to test your requirements elicitation skills.
Learn more about the ins and outs of the requirements elicitation process, from recognizing different types of requirements to determining appropriate questions to make good use of your stakeholders’ time. Get tips on posing the right questions to the right people at the right time. Explore open-ended, close-ended, and probing questions, as well as when and when not to use each. Plus, Joyce provides practical challenges that allow you to test your requirements elicitation skills.
Skills covered
Project Management SkillsProject ManagementOne-Off
Concepts
0. Introduction
- 01 - Asking good questions when eliciting requirements
- 02 - What is requirements elicitation
1. Identify Elicitation Questions
- 03 - Know the type of requirements you are gathering
- 04 - Conduct research to gather historical information
- 05 - Identify and develop relationships with stakeholders
- 06 - Meeting logistics
2. Formulate Elicitation Questions
- 07 - Use a requirements gathering technique
- 08 - Types of interview questions and when to use them
- 09 - Write and ask succinct questions
3. Apply Formulated Questions in Real-Life Scenarios
- 10 - Problem statement and root cause analysis
- 11 - Requirements elicitation and conclusion
Conclusion
- 12 - Become an expert
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