8 Ways to Remain Calm on a Sales Call
25mGeneral2023-05-12
Authors

Miles Croft
Sales Professional and Prospecting Coach

CRFT Productions
Full-Service Learning Content Company
Course details
How do you stay calm on a sales call? It’s an absolutely essential skill, but how can you build it? In this short, snappy course from Miles Croft, learn what you can do whenever anxiety is creeping in. Focus specifically on eight simple tips you can implement to calm down and, crucially, remain calm. Practice preparing for a sales call, taking deep breaths to remain calm, and asking the right questions at the right times. Go over listening to your prospect, remaining positive, and avoiding pressure. Plus, learn how to remain professional on sales calls and take notes successfully while you’re on the phone.
Skills covered
Emotional IntelligenceSales SkillsSalesWell-Being and Self-CarePersonal DevelopmentProfessional DevelopmentOne-Off
Concepts
0. Introduction
- 01 - How do you remain calm on a sales call
- 02 - Eight ways to remain calm on a sales call
1. The Eight Ways to Remain Calm on a Sales Call
- 03 - Preparing for a sales call
- 04 - Taking deep breaths to remain calm
- 05 - Asking questions on sales calls
- 06 - Listening to your prospect
- 07 - How to remain positive on sales calls
- 08 - How to avoid pressure on sales calls
- 09 - Remaining professional on sales calls
- 10 - Taking notes while on the phone
Conclusion
- 11 - Keeping calm on sales calls
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